The bank is the subsidiary of the French cooperative bank Credit Mutuel and has a sales network in Germany with more than 360 branches at 200 locations, which are looked after by around 7,000 employees. The bank offers all common banking services in the private sector for its private customers: savings and various investment options, accounts and cards, pension provision, protection, assets, financing and loans. The bank provides six different ways for its customers to conduct their banking transactions: branches, service terminals, Internet banking, mobile customer service, telephone and Die Bank Gold. The bank serves four million private customers in Germany and had total assets of 14.2 billion euros in 2015.

The Bank stands out in the financial landscape for its diverse portfolio of products and services, catering to a wide array of consumer needs. From savings accounts to loans, mortgages, and investment opportunities, it offers a comprehensive suite of financial solutions. One of the Bank’s notable strengths lies in its competitive rates, which make it an attractive option for individuals looking to maximize their savings or secure financing at favorable terms. Additionally, the Bank’s customer service generally receives positive feedback, with representatives being helpful and responsive to customer inquiries and concerns. However, like any institution, there are areas where the Bank could enhance its offerings and operations. For instance, expanding its investment options to include a broader range of products and services could attract more investors and cater to diverse investment preferences. Furthermore, streamlining processes and procedures could lead to greater efficiency and a smoother customer experience. Despite these potential areas for improvement, the Bank remains a reliable choice for individuals seeking comprehensive banking solutions. Its solid reputation, competitive rates, and commitment to customer service position it favorably among competitors in the industry.